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Benjamin Danquah

Web Developer, Technical Support, IT Consultant

About Me

Diversity
Transparency
Integrity
Kindness
Simplicity

Im a postgraduate student from HAAGA-HELIA University of Applied Sciences.

I have a wide breadth of experience of the type that gives potential employers the flexibility to place me in a broad range of demanding situations, with the confidence that I will undertake my duties professionally and effectively.

My strengths are a positive attitude, good social skills, an interest in self-development, as well as a fast-learning ability.

I look forward to the opportunity to meet with you to learn more about your firm, its plans and goals, and how I might contribute to its continued success.

Name: Benjamin Danquah
Age: 37 years
Degree: Business Information Technology
Experience: 6 years

Competence

My Education

Bachelor of Business Administration (BBA)

HAAGA-HELIA University of Applied Sciences | 07.01.2008 - 07.01.2013

Learning path: Full-Stack developer, Back-End developer, Front-End developer

High school

High school of Vantaa | 01.07.2003 - 24.10.2007

High school diploma

Primary school

POINT (International School of Vantaa) | 01.01.1994 - 01.01.2003

International school




My Expericence

Web Designer

Terabit | 2021 - Current

CEO, IT-Consultant, Web developer, Web designer, Customer Acquisition Specialist

Technical Support

SYKES (Hewlett-Packard) | 21.09.2020 - 11.09.2021

Finnish Technical Support
• Troubleshooting technical issues: printer hardware & software.
• Handling inbound calls & emails.
• Logging tickets, keeping track of resolution for customers.

Technical Support

Covalen (DXC Technology / Pfizer) | 21.10.2019 - 30.04.2020

Finnish Technical Support
• Troubleshooting technical issues: hardware & software.
• Handling inbound calls, chats, emails.
• Logging tickets, keeping track of resolution for customers.

...
2nd Line Support

Academic Work (Bechtle, SAP) | 03.06.2019 - 13.09.2019

Finnish Technical Support Level 2 (Onsite)
• Troubleshooting technical issues: hardware, software, device orders and setup, and onboarding.
• Handling inbound calls, chats, emails.
• Logging tickets, keeping track of resolution for customers.

Service Desk Agent

Capgemini | 01.03.2017 - 22.08.2017

Finnish Technical Support
• Troubleshooting technical issues: hardware & software.
• Handling inbound calls, chats, emails.
• Logging tickets, keeping track of resolution for customers.

IT Consultant

mcare pro (Apple systems) | 12.09.2016 - 11.01.2017

Finnish IT-Consultant
• Troubleshooting technical issues: hardware, software, and device orders and setup.
• Logging tickets, keeping track of resolution for customer.

Software Engineer

HKR (Public Works Department) | 21.09.2015 - 02.08.2016

Civilian Service
• Software design, development, and testing.

Service Desk Agent

Barona ICT Services | 26.08.2014 - 30.01.2015

Finnish Technical Support
• Software design, development, and testing.

Internship

Avanor Oy | 05.01.2010 - 04.06.2010

• Software design, development, and testing.
Web developer

Sunex Ky | 05.01.2010 - 04.06.2010

• Website developer and maintainer.
• Handling inbound calls and emails.
Sales representative

Alession Investing Oy | 11.05.2005 - 10.09.2005

Sales representative
• B2B Selling of internet advertisement for small and medium-sized enterprises (SMEs).

Read more

Skills

HTML
95%
CSS
85%
PHP
90%
Customer Acquisition
85%
Javascript
90%
MySQL
95%
Wordpress
85%
Technical Support
100%

Services

Web Design

We will work with you to define the requirements for the site project, based on which the site will be designed and implemented. Our team of experts will take into account your company’s goals and objectives, as well as your target audience, to create a website that is both visually appealing and user-friendly. We will also ensure that your website is optimized for search engines so that it can be easily found by potential customers.

Our team of designers will work with you to create a unique design that reflects your brand identity and values. We will take into account your company’s color scheme, typography, and other design elements to create a website that is both visually appealing and consistent with your brand.

Web Development

We implement a website that suits your company’s needs, from concept design to publication and maintenance. Our team of developers will work closely with you to ensure that your website meets all of your requirements. We offer full-service solutions from small campaign pages to demanding website entities.

Our developers use the latest technologies and programming languages to create a website that is fast, responsive, and user-friendly. We also provide ongoing maintenance and support services to ensure that your website remains up-to-date and secure.

Maintenance

We will help with architecture matters, take care of server and hosting matters for you, and provide various support services and assistance for your site extension. Our team of experts will ensure that your website is always up-to-date with the latest security patches and software updates.

We offer ongoing support services to help you with any issues or questions you may have. Our support team is available 24/7 to assist you with any technical issues or problems you may encounter.

Portfolio

  • All
  • Design
  • Development
  • Marketing

Reviews

Contact

Phone: +358 417 010 101
Email: info@terabit.fi
Address: Helsinki, Finland
Freelance Status: Available

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