Im a postgraduate student from HAAGA-HELIA University of Applied Sciences.
I have a wide breadth of experience of the type that gives
potential employers the flexibility to place me in a broad range of demanding situations, with
the confidence that I
will undertake my duties professionally and effectively.
My strengths are a positive attitude, good social skills, an interest in self-development, as
well as a fast-learning
ability.
I look forward to the opportunity to meet with you to learn more about your firm, its plans and
goals, and how I might
contribute to its continued success.
HAAGA-HELIA University of Applied Sciences | 07.01.2008 - 31.12.2012
Learning path: Full Stack developer, Back End developer, Front End developer
High school of Vantaa | 01.07.2003 - 24.10.2007
High school diploma
POINT (International School of Vantaa) | 01.01.1994 - 01.01.2003
International school
Terabit | 2021 - Current
CEO, IT-Consultant, Web developer, Web designer, Customer Acquisition Specialist
SYKES (Hewlett-Packard) | 21.09.2020 - 11.09.2021
Finnish Technical Support
• Troubleshooting technical issues: printer hardware & software.
• Handling inbound calls & emails.
• Logging tickets, keeping track of resolution for customers.
Covalen (DXC Technology / Pfizer) | 21.10.2019 - 30.04.2020
Finnish Technical Support
• Troubleshooting technical issues: hardware & software.
• Handling inbound calls, chats, emails.
• Logging tickets, keeping track of resolution for customers.
Academic Work (Bechtle, SAP) | 03.06.2019 - 13.09.2019
Finnish Technical Support Level 2 (Onsite)
• Troubleshooting technical issues: hardware, software, device orders and setup,
and
onboarding.
• Handling inbound calls, chats, emails.
• Logging tickets, keeping track of resolution for customers.
Capgemini | 01.03.2017 - 22.08.2017
Finnish Technical Support
• Troubleshooting technical issues: hardware & software.
• Handling inbound calls, chats, emails.
• Logging tickets, keeping track of resolution for customers.
mcare pro (Apple systems) | 12.09.2016 - 11.01.2017
Finnish IT-Consultant
• Troubleshooting technical issues: hardware, software, and device orders and
setup.
• Logging tickets, keeping track of resolution for customer.
HKR (Public Works Department) | 21.09.2015 - 02.08.2016
Civilian Service
• Software design, development, and testing.
Barona ICT Services | 26.08.2014 - 30.01.2015
Finnish Technical Support
• Software design, development, and testing.
Avanor Oy | 05.01.2010 - 04.06.2010
• Software design, development, and testing.Sunex Ky | 05.01.2010 - 04.06.2010
• Website developer and maintainer.Alession Investing Oy | 11.05.2005 - 10.09.2005
Sales representative
• B2B Selling of internet advertisement for small and medium-sized enterprises
(SMEs).
We will work with you to define the requirements for the site project, based on which the site
will be designed and
implemented. Our team of experts will take into account your company’s goals and objectives, as
well as your target
audience, to create a website that is both visually appealing and user-friendly. We will also
ensure that your website
is optimized for search engines so that it can be easily found by potential customers.
Our team of designers will work with you to create a unique design that reflects your brand
identity and values. We will
take into account your company’s color scheme, typography, and other design elements to create a
website that is both
visually appealing and consistent with your brand.
We implement a website that suits your company’s needs, from concept design to publication and
maintenance. Our team of
developers will work closely with you to ensure that your website meets all of your
requirements. We offer full-service
solutions from small campaign pages to demanding website entities.
Our developers use the latest technologies and programming languages to create a website that is
fast, responsive, and
user-friendly. We also provide ongoing maintenance and support services to ensure that your
website remains up-to-date
and secure.
We will help with architecture matters, take care of server and hosting matters for you, and
provide various support
services and assistance for your site extension. Our team of experts will ensure that your
website is always up-to-date
with the latest security patches and software updates.
We offer ongoing support services to help you with any issues or questions you may have. Our
support team is available
24/7 to assist you with any technical issues or problems you may encounter.
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